Why Winning in Today’s Environment Requires a New Labor Model
8/23/2021 10:05 - 10:35
Customer expectations are at an all-time high and only increasing over time. Customers demand short lead times, high on-time delivery, customized products and services, shorter product life cycles, and personalized customer service.
As a result, demand volatility is at an all-time high and will only get worse. At the same time, workforce preferences are side-lining more and more workers each day who are wanting more flexible income earning opportunities.
So, how do you delight your customers in the face of these new expectations? How do you apply to the new workforce? You must think outside of the box and retool your operations to be more flexible and agile.
The first step is embracing a new labor paradigm – our on-demand labor marketplace – enabling your operations the speed and agility needed to flex with demand, just-in-time. Doing so provides businesses the flexibility they need and workers the flexibility they want to work in this market that is more dynamic than ever.
At Veryable, Rich leads market operations for the Southwest region and supports organizational development initiatives for the company. Prior to Veryable, Rich was a management consultant at Deloitte Consulting and Slalom Consulting where he led consulting engagements across a number of industries and functional areas focusing on strategic planning, operational improvement, customer engagement, and organizational development. Rich holds a bachelors degree from Vanderbilt University and a MBA from Rice University’s Jones Graduate School of Business.